Automatically schedule up to 25 doctors to 10 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and call history to randomly select who is assigned to each call. Holiday and weekend calls, as well as weekday calls are evenly and fairly distributed to all of your doctors throughout the year. Creates files for use by MS Outlook Calendar as well as your PDA or Smart Phone.

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call. It is also possible to raise tickets and search the knowledge database via the web interface. Automatic Timing The duration of all support actions can be timed automatically. Automatical display of new tickets The system automatically informs every supporter about new tickets, and provides a list of unhandled issues. Statistics Clearly arranged statistics tell you everything you need to know about your Call Centres performance. HTML-Functionality

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calls will be automatically answered. Reject All Mode will reject ALL incoming calls and send a busy signal to the caller. The caller and you will not be charged for the call. Our software makes the Network Provider send a busy signal to the calling party. Call Magic does not require constant activation after the phone is switched on. Call Magic is a Pure Software Solution and starts up automatically when the phone is switched on. Call Magic is developed

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call (Post Paid Billing) or accept payment before they make a call and a lot them with a credit limit (Pre Paid Billing). So you can real-time bill the prepaid (credit) call shop user. The system checks the user`s account balance before authorizing the call and always terminates the call on zero credit. The principle of operation of the call shop billing system is when the caller approaches front desk for making the calls based on deposit, they will

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CallClerk can popup the caller’s Outlook contact card. CallClerk can also help screen your calls by showing you the caller`s caller id info, announcing their name and sounding a distinctive ring. It can also automatically hang-up on unwanted callers (like telemarketers). In addition internet reverse number look ups and other programs can be run as a new call arrives. CallClerk can additionally record telephone calls. There are many dial-out features

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display for menu setup with drag and drop functionality. ~ Caller ID logging and optional on-screen caller ID flash display. ~ Automatic message forward by email or upload to internet. ~ Call transfer. ~ Remote Access ~ Supports VoIP connections using the SIP protocol. ~ Save in-coming messages as wav files . ~ Automatic hours feature. ~ Unlimited (selectable) out-going messages and menus. ~ Call simulator test your systems off-line. ~ Automated

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